Moglet Ltd trading as NessPoint Digital
Company No. 14000829
Contact: info@nesspoint.digital
This policy explains how we collect and use personal data when you contact us or use our IT support and repair services.
1. Who We Are
Moglet Ltd trading as NessPoint Digital is the data controller for the purposes of UK data protection law.
2. Information We Collect
3. How We Use Your Information
4. Lawful Basis
We process personal data under:
Contract – to deliver services you request
Legitimate Interests – to respond to enquiries and operate our business
Legal Obligation – to comply with accounting and regulatory requirements
5. Marketing
We do not operate a mailing list and do not send marketing or promotional emails.
6. Cookies
Our website may use necessary cookies as described in our cookie notice. We do not use advertising or marketing tracking cookies.
7. Sharing Data
We do not sell personal data. We may share data only where necessary, such as with hosting providers, payment processors, accountants, or where required by law.
8. Device Access During Support
When providing support, we may need access to files or system settings. Access is limited to what is reasonably necessary to provide the requested service.
9. Data Retention
We retain personal data only as long as necessary for service provision and to meet legal, accounting or regulatory obligations (including statutory record-keeping requirements).
10. Your Rights
You may request access, correction, restriction or deletion of your personal data where applicable.
11. Complaints
If you are unhappy with how your data is handled, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Last updated: February 2026